Best Practices and Solutions

Rich LangtryBlog, Rich Langtry

In July of 2017, Rich Langtry released his most recent publication It’s More Than Managing an Account”.

In this article Rich Langtry outlines the best practices and methods to shifting your account management organization from a reactive non-value added team to a more pro-active and consultative difference maker.

Rich Langtry breaks down the various aspects of a highly effective client support program that encompasses the key areas of focus:

  • Execution and PerformanceRich Langtry
  • Best Practices and Solutions
  • Proof of Value
  • Business Development and Growth

Here is an excerpt from the article:

In July of 2017, Rich Langtry released his most recent publication “It’s More Than Managing an Account”.

In this article Rich Langtry outlines the best practices and methods to shifting your account management organization from a reactive non-value added team to a more pro-active and consultative difference maker.

Rich Langtry breaks down the various aspects of a highly effective client support program that encompasses the key areas of focus:

  • Execution and Performance
  • Best Practices and Solutions
  • Proof of Value
  • Business Development and Growth

Here is an excerpt from the article:

“As I progressed in my career through sophisticated organizations and more complex client relationships, I became well versed in what clients actually need from their support team. It was evident that the account management role had the potential to be far more impactful as it moves from a one-dimensional tactical position to a more complex value added strategic contributor.”

Rich Langtry has been providing thought leadership and delivering solutions to client engagements for the past decade in the Logistics and Supply Chain industry.

Rich Langtry has been providing thought leadership and delivering solutions to client engagements for the past decade in the Logistics and Supply Chain industry.

Best Practices and SolutionsunratedRich Langtry2017-08-28 16:41:51In July of 2017, Rich Langtry released his most recent publication “It’s More Than Managing an Account”.

In this article Rich Langtry outlin…